Veronika Movsisyan

Head of Customer Service

For Veronika, the most significant achievement in her career is her team. This is likely the reason she has specialized as a Head of Customer Service, focusing on building and leading high-performing teams.
By sharing her knowledge and experience, she helps teams adopt more modern techniques, improve customer service practices, and deliver a more professional and effective customer experience.

Education

Arabic and Oriental Studies 2025Feb-2025 Sep

Yerevan State University- Master’s degree
The Open University- Business Administration and Management 2014-2017
University of Jordan- Arabic Language Upgrade Course-2015-2016

Experience

Globbing, Feb 2025 - Present Head of Customer Support Department
BDG, 2024 - Present Quality Assurance Specialist
Globbing, 2024 - 2025 Head of Issue Resolution Department
Globbing, 2021 - 2024 Customer Support Team Lead
Globbing, 2020 - 2021 Customer Support Supervisor
Tripathon, 2018 - 2020 Head of Operations Department

Certificates

Agile նախագծերի ղեկավարման հիմունքներ, BDG
Նախագծերի ղեկավարման հիմունքներ, BDG

Programs

Courses by Veronika Movsisyan

Courses by this trainer will be available soon.

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